a% extends 'base.html' %} Privacy Policy - AiraStay

Privacy Policy

Last updated: December 21, 2025

1. Introduction

Welcome to AiraStay. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy applies to information we collect about you when you use our services, including our website and mobile applications.

2. Information We Collect

We collect and process the following information:

  • Personal identification information (Name, email address, phone number, date of birth)
  • NIN (National Identification Number) for verification purposes
  • Profile pictures and other uploaded media
  • Booking and payment information
  • Communications between users and hosts
  • Device and usage information (IP address, browser type, pages visited)
  • Location data when you use our services

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process your bookings and payments
  • Verify your identity and prevent fraud
  • Send you booking confirmations and updates
  • Communicate with you about our services
  • Provide customer support
  • Personalize your experience
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Hosts and Guests: To facilitate bookings and communications
  • Service Providers: Third-party companies that help us operate our platform (payment processors, hosting services)
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@airastay.com
  • Phone: +234 123 456 7890
  • Address: Lagos, Nigeria